The Modern Repair Shop Management System
RepairTrackPro keeps track of all of your repairs, clients and stock, and helps you to build trust with your team and customers.
RepairTrackPro is a modern, web-based repair shop management system built with Blazor and .NET. It features an intuitive workflow, Kanban boards, parts inventory management, automated SMS and email messaging, comprehensive analytics, and a REST API — all designed to make running your repair shop effortless.
RepairTrackPro automates the workflow in your repair shop and makes your life easier.
- Check on your shop's workflow at any time, from any device, anywhere.
- Repair tracking with Kanban boards, list views, and admin dashboards.
- Parts inventory with low-stock alerts and automatic purchase order generation.
- SMS campaigns and messaging system.
- Email alerts for customers and technicians.
- Invoicing, quotes, and financial reporting.
- Customer analytics, retention tracking, and profit analysis.
- RTM (Return to Manufacturer) tracking with cost management.
- Appointment scheduling with Outlook calendar sync.
- REST API with webhooks for third-party integrations.
- Multi-site, multi-client support with granular security levels.
- Configurable currency, labels, and templates.
See the full list of features here.
Call now on +44(0)1633 674291 to discuss your requirements, or email us at sales@redbrooktech.com.
Technology
RepairTrackPro is built with modern Microsoft technologies:
- Blazor Server — real-time, interactive web UI
- .NET & Entity Framework Core — robust backend with SQL Server
- MudBlazor — clean, responsive Material Design components
- ASP.NET Core Identity — secure authentication and role-based access
- REST API — full API with API key management and webhooks
RepairTrackPro is the successor to TrailBlazer, our original repair tracking system. It has been completely rewritten using modern .NET technology for improved performance, security, and extensibility.
Customer Portal
RepairTrackPro includes a fully-featured customer self-service portal where your customers can:
- Track repair status in real time — from booking to completion
- Book repairs online — trade customers can self-register and book items in without staff involvement
- View and accept quotes digitally with a click
- Pay invoices online via Stripe, PayPal, or Worldpay
- View repair history and download invoices
- Message your team directly through the repair conversation thread
- Receive push notifications on their phone when repair status changes
- Complete satisfaction surveys (CSAT) automatically sent on completion
The portal is fully branded with your company logo and colours, and accessible from any device — desktop, tablet, or mobile phone.
Mobile App for Technicians
RepairTrackPro provides a dedicated mobile app API for technicians and managers on the go. With JWT-based authentication and a secure REST API, the mobile app enables your team to:
- View assigned repairs and update status from the field
- Send and receive messages on repair conversations
- Access customer contact details and repair history
- Log time against repairs while working remotely
- Receive push notifications for new assignments and status changes
The mobile API integrates with the same secure backend as the web application, with role-based access control and billing-tier management. Available on Professional and Enterprise plans.
Get Started with RepairTrackPro
Contact us to arrange a demo or discuss your requirements. RepairTrackPro can be hosted on your own server or in the cloud, and is fully customisable to your business needs.
Phone: +44(0)1633 674291
Email: sales@redbrooktech.com
Address: Duckpool Road, Newport, South Wales, UK